Terms & Conditions
CIRCLE OF MISSE (Cirque de Missé) (NARRATIVE STRATEGIES LTD)
Your Receipt
Shortly after booking you will receive an email receipt from us. It will include a copy of our Terms and Conditions which you agreed to by checking the box at the time of your booking. Our Terms and Conditions may subsequently change on the website, but those agreed to at the time of booking and contained in your receipt form the Terms and Conditions of your booking and our agreement. Your receipt details your complete agreement with us. If you notice any errors, please notify us within seven days. We may be unable to remedy them after that period.
Pricing
The course price for all five-day and seven-day courses includes course tuition, accommodation for the duration of the course, all breakfasts, lunches, and dinners (except one lunch out on five-day courses and one lunch and one dinner out on seven-day courses), snacks and refreshments served throughout the day at the course venue, transportation to/from the airports and train stations specified in the Getting Here section of this website, transportation between your accommodation and the Cirque de Misse house where the courses are held, transportation on course outings, and admission fees to specified attractions on course outings. The price does not include airfare or other travel costs to Circle of Misse or our gateway cities, or any additional charges incurred at the hotel (e.g. phone charges, internet charges, bar or restaurant charges, room damage charges, etc.) Price also does not include any discretionary costs during course outings (e.g. snacks, drinks, purchases, admission to attractions not part of the group itinerary, etc.)
The course price for one-day cooking courses includes tuition, all ingredients and all food and beverages consumed at the Circle of Misse house or farmer’s market as part of the course itinerary. It does not include any discretionary purchases you may make at the farmer’s market for your personal use or consumption.
Travel Insurance
It is a condition of this booking that you obtain adequate insurance that covers medical and personal accident, including repatriation back home. EU/EEA residents should also ensure they have a current European Health Insurance Card (EHIC). This card entitles you to state-operated medical care as a visitor to another EU/EEA country. Complete information is available here: https://www.ehic.org.uk/
Your travel insurance should also include trip cancellation and cover other expenses you may encounter because of travel disruptions. We strongly advise that you ensure that all members of your party are adequately insured at the time of booking as this protects your deposit.
Bookings
A non-refundable deposit is due at the time of booking using our secure system operated by Paypal, Inc.
The deposit amounts are:
- One day course: £35
- Five-day course: £50
- Seven-day course: £50
The balance of the course fee is due 28 days before the course start date. We will send you a reminder email prior to this time with a secure Paypal link which you can use to pay the balance. You may also pay the balance via UK bank transfer. Please advise us of your intention to pay with UK bank transfer and we will provide you with the necessary details.
We reserve the right to treat balances left unpaid after the due date as a notice of cancellation and cancel the booking.
Cancellations
As discussed above, all participants should obtain travel insurance that covers all contingencies including the reimbursement of cancellation fees and other travel expenses. This is for your protection. In the event of a cancellation, your policy should allow you to recover all fees and expenses.
If we cancel:
In the unlikely event that we have to cancel a course due to insufficient numbers, illness of a tutor, or other circumstances where we determine continuation of the course is not feasible, we will offer you two options:
- A full refund.
- The ability to transfer to another course in the 2010 season as long as there is availability. If your chosen replacement course costs less than the cancelled course, we will refund the difference. If it costs more, you will need to pay the difference before we can complete the transfer. If the cancelled course is late in the season (Aug/Sept/Oct), you can choose a replacement course from the 2011 calendar when it is released.
If you cancel:
There are two options:
- A refund minus cancellation fees based on the proximity to the course start date.
We trust you understand that administrative and real costs on your behalf mount as the course start date draws near. So we must charge cancellation fees based on the time of cancellation. All cancellations must be in writing via email or post, followed by a telephone call to ensure that we received your notice. The time of cancellation is determined by when we receive the notice. We also reserve the right to treat unpaid balances after the due date as a notice of cancellation.
The cancellation fees are as follows:
- More than 28 days before the course start date: Deposit
- 27-15 days before the course start date: 50% of the course fee
- 14-7 days before the course start date: 75% of the course fee
- 6-0 days before the course start date: 100% of the course fee
- Transfer your spot on the course to a friend or relative free of charge. We will happily change the name on the course if you wish to send someone in your place. Please notify us of your intention to exercise this option as soon as possible in advance of the course start date.
Accommodation
The price of five-day and seven-day courses includes accommodation for the duration of your course. The price is based on single occupancy, except for the non-cooking companion price which is based on double-occupancy with the cooking participant. We do not charge single supplements, and likewise, if two participants, at the time of booking, let us know that they would like to share a double-room, we will accommodate that request at no additional charge, if a double-room is available.
We use a variety of local hotels and B&Bs to provide your accommodation. All provide a high quality standard of accommodation. Our primary accommodation providers are the Hôtellerie Saint-Jean and Relais du Château. We sometimes use other accommodation of the same standard including chambres d’hôtes in our neighbouring villages. We regret that we are unable to take requests for specific places of accommodation because of the forward planning nature our holidays and limited availability of accommodation in our rural area. We will let you know as soon as possible after booking where you will be staying. However, sometimes we may not be able to tell you this until shortly before the holiday begins.
Course price also includes all breakfasts at the designated place of accommodation. Price does not include any additional charges incurred at the place of accommodation (e.g. phone charges, internet charges, bar or restaurant charges, room damage charges, etc.) Cirque de Misse (Narrative Strategies Ltd.) reserves the right, to substitute the designated accommodation with other accommodation of similar standard, at its discretion.
Special Offers
We are delighted to offer “Special Offers” from time-to-time based on specific criteria. Unless otherwise expressly stated, offers cannot be combined. Only one “Special Offer” can be applied to each holiday purchase.
Loss
CIRCLE OF MISSE (Cirque de Missé) (Narrative Strategies Ltd) cannot accept responsibility for any loss, damage or expense sustained by course participants as a result of an event or circumstance whether arising from natural cause, human agency, or beyond its control otherwise.
Regulatory Information
CIRCLE OF MISSE (English) and Cirque de Missé (French) are trademarks of Narrative Strategies Ltd and both refer to Gastronomy and Creativity Courses on this “site”.
CIRCLE OF MISSE (Cirque de Missé) holidays are operated by Narrative Strategies, a limited company registered in the United Kingdom. Registration number: 6627311
Privacy Policy
CIRCLE OF MISSE (Cirque de Missé), through its operators Narrative Strategies, Ltd, is committed to protecting your privacy.
We only use the information we collect about you to provide you with our service.
Narrative Strategies Ltd, does not rent, sell, or share personal information about you with others without your permission.